IT
ENFAQs
From the Home Page, click on the 'Recover Username and Password' button located above the Login field in the Supplier Access section. Fill in the e-mail field with the contact person's address entered during registration to receive an e-mail with a new password.
From the Home Page, log into the Supplier Access section. By clicking on the user profile in the top right-hand corner, you will be able to change it yourself. For more detailed instructions, please refer to the 'Manual for Registration and Use of the Platform' in the 'Supplier Profile Access' section of the Home Page.
It is possible to register a second user who is only authorised to view data and will not be able to make changes and/or entries.
This is the only case where a new registration with subsequent deletion of the previous authorisation is necessary.
From the Home Page, by clicking on the 'Introduce Yourself to Us' button, you can register in our Supplier Register, and in the 'OnBoarding' section you can attach a document (e.g., company profile, commercial offer, etc.) in the format and size allowed by the system. This is a first direct interface with our Procurement office for any company that wants to get in touch with Aeroporti di Roma.
In informal tenders launched by Aeroporti di Roma, listed economic operators are normally invited. For further details please refer to the 'Regulations' in the Documentation section of the Home Page.
From the Home Page, log into the Supplier Access section. Click on the section dedicated to adding the reference Product Category in the registration questionnaire to find the bank details to make the payment.
The month following the receipt of payment, ADR will proceed to issue the invoice.
Qualification in the register lasts for 3 years, after which the Supplier's qualification in the Supplier Register remains, while the Supplier's status changes to 'expired' for a period of 12 months. After 12 months, if the qualification is not renewed, the status changes to 'no longer qualified' and in order to be restored, it will be necessary to send a request by e-mail to: albofornitori@adr.it
This is an external service that Aeroporti di Roma S.p.A. has entrusted to the company CRIBIS D&B SRL.
Below are the contacts for customer support:
Link:https://service.synesgy.com/it/#Account/Register Tel: +390228455101
E-mail: esg@crif.com
Below are the contacts for customer support:
Link:https://service.synesgy.com/it/#Account/Register Tel: +390228455101
E-mail: esg@crif.com
From the Home Page, log into the Supplier Access section. Click on the 'ITB' (Invitation to Bid) button in the top left-hand sidebar and then 'ITB for everyone'. Select the tender you are interested in and express your interest in viewing the details using the 'Express Interest to View Tender Details and to Stay Updated' button.
From the Home Page, log into the Supplier Access section. Select the tender of interest and in the 'ITB Details/My Response' section you will be able to retrieve your response, make corrections and save changes. Any previously uploaded files will not have to be re-entered.
Please refer to the 'Manual for registration and use of the platform' in the 'Supplier Profile Access' section of the Home Page.
For further support, please find below the contact details for customer support:
Tel: +39 02 12 41 21 303 (Monday - Friday from 9 am to 6 pm)
E-mail: albofornitori@adr.it